🇮🇳 Built for Indian Call Centers

Audit 100% of calls.
Not just 2%.

AI-powered quality auditing for BPOs and call centers. Every call scored, flagged, and coached — automatically. Hindi, Hinglish, English supported.

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100%
Calls audited
<60s
Per call report
50
Free trial calls
3x
Cheaper than manual QA
audit.nxtautomation.online/dashboard
📞 call_recording_0041.mp3
Agent: Rahul Sharma  ·  Duration: 4m 32s  ·  Hindi/English
8.2/10
GOOD
9
Greeting
7
Empathy
8
Resolution
9
Communication
10
Compliance
6
Closing
⚠️ Flags
Long silence detected at 1:42s
Agent interrupted customer at 2:18s
Customer Sentiment
😤 Frustrated → 😊 Satisfied
📝 AI Summary
Agent handled a billing dispute effectively. Customer was initially frustrated about an incorrect charge but the agent resolved it by processing a refund. Closing could be stronger — agent ended the call without confirming customer satisfaction.
How it works
From call recording
to full audit in 60 seconds

No setup needed. No integrations required. Just upload and get results.

01
📁

Upload recordings

Upload MP3 or WAV files directly from your call center software. Batch upload hundreds of calls at once.

02
🧠

AI analyzes everything

Our AI transcribes the call, separates agent and customer voices, detects language automatically — Hindi, Hinglish, English.

03
📊

Get actionable reports

Every call gets a full quality score, compliance flags, customer sentiment tracking, and specific coaching suggestions.

Pricing
Simple, transparent pricing

Start free. Scale as you grow. Cancel anytime.

Starter
₹2,999/mo
Perfect for small teams getting started
  • 500 calls/month
  • Full quality scoring
  • Compliance flagging
  • Hindi + English support
  • Agent leaderboard
  • Custom QA criteria
  • Priority support
Get started
Most Popular
Growth
₹7,999/mo
For growing BPOs with higher call volumes
  • 2,000 calls/month
  • Full quality scoring
  • Compliance flagging
  • Hindi + English support
  • Agent leaderboard
  • Custom QA criteria
  • Priority support
Get started
Enterprise
₹19,999/mo
For large operations with custom needs
  • 10,000 calls/month
  • Full quality scoring
  • Compliance flagging
  • All Indian languages
  • Agent leaderboard
  • Custom QA criteria
  • Priority support + onboarding
Contact us

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